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Grievance redressal

If something is wrong, tell us. Every complaint is recorded, acknowledged and answered by a named person within a promised time.

How to complain

Use the form on this page (no sign-in needed), write to the Grievance Officer, or raise a case from Help if it is about a booking. You will get a reference number to track your complaint.

Grievance Officer

Grievance Officer — Shubh Bazaar

  • Email: grievance@shubhmuhrat.com
  • Phone: the number on the grievance page
  • Address: our registered office (address to be confirmed)

How fast we respond

We acknowledge your complaint within 48 hours and aim to resolve it within 30 days. If you are not satisfied you can escalate to the Grievance Officer, and you keep every right you have under consumer law, including approaching the consumer helpline or a consumer commission.

What you can complain about

Vendor conduct, a payment or refund, a review, content on the site, your personal data, or anything else about Shubh Bazaar. For an urgent problem on your event day, use SOS in your run-sheet.

Last updated 2026-10-01